Enterprise Solutions • For Any Size Business

Specialising in Enterprise Level Support for any business. Bringing the disciplines and processes typically only affordable to large enterprises and making them available to ALL organisations.

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Managed Services

IT EASY provide Managed Services that enables an organisation to focus on their business; letting us worry about the management of Information and Communication Technologies.

Service Desk - 24x7x365

A single point of contact for end-users to call on for all levels of IT Support, including requests for IT Services.

End User Compute Support

Onsite technical resources to provide end-users with support for all device technologies.

SOE Management and EUC Lifecycle Support

Standardisation of device configurations. Automatic deployment of applications, patches and updates. Full remote device management. Purchase to disposal support.

Data Centre

Remote support, management and monitoring of the Data Centre infrastructure. Servers, Storage, Network and Security - in the Cloud or on-premise.

Cloud Services

All things as a Service: Infrastructure, Compute, Storage, Software and Related Services. IT EASY Cloud or Partner Cloud.

Service Management

Tying it all together is a Service Management methodology and governance framework to ensure IT EASY provides amazing customer experiences.

Years Experience

Hours Per Day

365

Days Per Year

6752

End Points

Innovation

JUNO - Telephony in the Cloud – The IT EASY telephony solution allows organisations to implement a feature-rich communications system without the need to buy expensive hardware and PBX technology. Find out more about JUNO now.

Internet Of Things

Creating the opportunity for visibility and control in a connected world. The IT EASY Internet Of Things solution combines hardware sensors with a powerful integration platform to more effectively monitor and manage your assets, improving efficiency and reducing costs.

Enterprise Challenges

IT Easy can successfully help solve challenges in your business. Our Managed services and Innovation solutions are structured to deliver high levels of service with affordable monthly fees. The services we provide by skilled resources and are designed to scale to meet demanding business pressures.

Enterprise Challenges Solved?

Helping our customers overcome challenges is what we're about! Looking at an organisations business outcomes and implementing an IT solution that assists to achieve the outcome, is our aim.

Our customers have asked us to help them to solve IT Support challenges and we have achieved a range of results including improving the daily productivity of end-users and allowing valuable internal resources to work on projects rather than focusing on supporting the IT environment. This has led to noticeable changes within our customers businesses. For example, one customer who uses an IT EASY Service Desk has seen a big increase in customer satisfaction and a decrease in overall IT department spending.

Are you facing any IT challenges? Need your IT to work better for your business? Contact us to find out how we can create IT solutions aligned to your business outcomes.

Improved Daily Productivity

Increased Time Spent on other Projects

Improved Customer Satisfaction

Cut IT Department Spendings

What Our Customers Say

Find out direct from our customers why they love us.

Moving our Service Desk to IT EASY has given us the opportunity to focus on IT projects and Improvements and leaving the day to day IT support functions to the experts. Our business operates 24/7 in North America, the UK and Australia so IT Easy’s ability to provide a support service from an Australian base to all our sites 24/7 was a key reason we chose them. We can now deliver IT support to our global business using the IT EASY Service Desk, something we couldn’t achieve with our small internal IT team.

Colin ThomasHead of IT - EDL

IT Support is not our core business. We are in the services business and our IT efforts need to be directed towards improving and empowering the business through IT initiatives. Therefore, we needed a partner whose core business is to provide us with our day to day, business-as-usual IT support requirements. IT EASY is that partner.

Neville NixonGeneral Manager Operations - TJS

I’d like to thank you all for your assistance over the past 12 or so months that Acrow and IT EASY have been working together. I can 100% say that Acrow’s IT platform is in much better shape since we have partnered together.

Adrian BessellIT Service Delivery Manager - Acrow