Extreme storms, floods, fires or high heat can damage the electricity network and affect power supplies.
We monitor weather conditions closely and get ready for these types of events, but you can act too by preparing for power outages as part of your emergency plan.
We’re upgrading Ballarat’s energy network to ensure all the city’s homes and businesses can access reliable and safe power as the region’s population grows.
Ballarat currently has two substations, and a third is required to meet increasing demand and support the effective ongoing operation of bushfire safety devices installed in the region.
We’re improving how its customers share, access and store renewable energy by trialling a new daytime off-peak period using electric hot water systems.
Beginning in early 2024, 200 existing Hot Water Load Control customers will be invited to participate in a three-month trial that will test the benefits of a new daytime off-peak period.
Contact us online or via phone for general enquiries, as well as and faults or emergencies.