We help resolve disputes between consumers and their financial services firms
Inquiries received in 2024
16,000+
Cases opened in 2024
3000+
Increase in cases closed in 2024
73%
Toronto, March 14, 2025 – The Ombudsman for Banking Services and Investments (OBSI) released its 2024 Annual Report.
Toronto, March 05, 2025 - The Board of Directors for the Ombudsman for Banking Services and Investments (OBSI) is pleased to announce three appointments to the board.
Credit card issuers (including banks, credit unions or other financial companies) often try to attract new customers to their cards by offering low interest rates on amounts transferred from other cards. The special promotional rates are typically offered for a limited time. After the promotional period, interest rates generally increase significantly.
Fraud Awareness
At OBSI, we have seen a significant increase in complaints related to cryptocurrency and fraud. Here’s what happened to a senior who was targeted in a crypto investment scam.
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