Privacy Policy

TruckStop Privacy Policy

Last Updated: May 29, 2023

TruckStop ("us", "we", "our") operates the TruckStop website and mobile application (hereinafter referred to as the "Service"). Your privacy is critically important to us. This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can manage it.

  1. Information Collection

The main type of private data that TruckStop collects is your Internet Protocol (IP) address. This address is crucial as it enables us to deliver web pages to your browser for viewing. Similar to numerous other websites, TruckStop uses log files. The data within these files includes your IP address, browser type, date/time stamp, referral pages, and the pages you view. This data aids us in managing the site and collating statistics about how users engage with our site.

TruckStop collaborates with several partners to offer you truck listings, to gain insight into your usage of our site, and to display advertisements on our pages. When we exhibit images or advertisements from these partners, they will acquire your IP address so that they can dispatch the image to your browser. They may also receive the URL (address) of the page you are viewing, which could encompass the specifics of your search on TruckStop, such as your zip code and the truck filters you've applied. Ultimately, these partners can store cookies in your browser, which enables them to identify the same browser again in the future. Further details on our partners and cookies can be found below.

While you navigate our site, the only data we gather about you is your IP address and any information you input into our search forms - for instance, your zip code, and details about the trucks you are looking for. Personal details like your name, physical location, and other private data (excluding IP address and search information) are neither received by us nor shared with anyone else. Furthermore, we don't possess the capability to link your IP address with a specific physical location, individual, or household.

The only situation where we collect more information from you is when you request us to forward your contact details to a truck seller. If you fill out a contact form concerning a specific truck on TruckStop.com, we will acquire and store a copy of the information you provide, possibly including your name, email address, phone number, physical address, and message to the seller. We will also relay this information to the partner who provided us with the truck listing, so they can forward it to the seller. If you prefer not to share your private information with us or our partner, we provide all the details we have about the dealers selling our trucks on the truck detail pages. Therefore, if you wish, you can use the dealer's information to contact them directly, rather than sending your information via TruckStop.

2. Information Usage

The information we collect from our services is used to maintain, protect and improve our services, to develop new ones, and to protect TruckStop and our users.

We may also use this information to offer you tailored content, like giving you more relevant search results and ads.

3. Information Sharing

We do not share personal information with companies, organisations, and individuals outside of TruckStop unless one of the following circumstances applies:

With your consent: We will share personal information with companies, organisations, or individuals outside of TruckStop when we have your consent to do so.

For legal reasons: We will share personal information with companies, organisations or individuals outside of TruckStop if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process or enforceable governmental request.

4. Security

(a) We work hard to protect TruckStop and our users from unauthorised access to or unauthorised alteration, disclosure, or destruction of information we hold. We encrypt many of our services using SSL. We review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorised access to systems.

5. Accessing and Updating Your Personal Information

(a) Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes.

6. Changes

(a) Our Privacy Policy may change from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).

7. Contact Us

(a) If you have any questions or concerns about this Privacy Policy, please feel free to contact us through our contact page.

This policy is effective as of May 29, 2023. By using the Service, you agree to the collection and use of information in accordance with this policy.