House Rules

Norfolk Green, like most Community Title residences, has rules which Residents and Owners are required to adhere to.

The Community Association is run by 3 elected representatives, one from each "Stage" - The Community Association Executive.
All queries, complaints or compliments should be either directed to the Executive or the Managing Agents, contact details of whom can be found in Contact Us.

NORFOLK GREEN - REGULATIONS

The following are the Regulations adopted by the Norfolk Green Community Executive Committee:

Noise

Residents (and guests) must not create noise, either on the community property or in their lot, which is likely to interfere with the peaceful enjoyment of other residents in their lot or on the common property.

Road Rules: Accessways

Normal road rules apply to all roads within the Estate, to ensure your safety whilst in the grounds, a 10 KP/H speed limit applies to all roads within the community property.

Roundabout

Please be sure to keep left at the roundabout.

Parking

Parking of vehicles is not permitted on any roadway, nature strip, or grassed area in front of houses.

Visitors must park in the designated visitors parking area, or on the driveway of their invitees’ home.

Caravans, boats or trailers must not be parked on driveways or grassed areas in front of houses. They can only be parked wholly within the residents garage.

Trucks and the like are not permitted to be parked in driveways or in front of houses, except during building operations, or the loading or unloading of gardening materials or household items.

Residents are not permitted to park in any visitor parking area.

Communal Facilities and Land

All Community Association Property and Facilities thereon are available for use by Owners, Occupiers and their Bonafide Guests or Invitees ONLY for the purposes of family gatherings and social events.

Guests are to be accompanied by a Resident or Owner of a lot within the Estate at all times while in the Estate, other than when entering or leaving Norfolk Green.

Communal Facilities comprises of property owned jointly by all lot owners and includes:

Swimming pool, landscaped areas and car park, creek line and adjoining vegetated land, tennis court, cabana, clubhouse, and all access ways and adjoining grassed areas.

These facilities are provided for use by all residents in accordance with the rules adopted by the Community Association. The cost of their maintenance is paid by all owners through the quarterly levy.

Guests must be accompanied by a resident when on the common areas, and all children under 12 years must be supervised by an adult while on Community property.

(i) Creek and adjoining vegetated land.

The Community Association is responsible for maintenance of this area. It is illegal to deposit any material such as waste, building materials, soil, and grass clippings in the Creek or on the surrounding land. Any breaches of these regulations will be reported to the EPA for action.

All residents should make sure that rubbish is disposed of in the bin provided and that the bin is out on Thursday night for collection.

(ii) Pool

Hours of use 6.00am to 9.00pm in Summer
6.00am to 8.00pm in Winter

The pool gate is to be kept closed at all times and locked when leaving the pool area.

No glassware permitted within the pool area at any time.

Children under 12 years of age must be supervised by an adult.

Running, ball playing, noisy or hazardous behaviour is not permitted in the pool area.

Proof of residence may be required by members of the Neighbourhood and Community Association Executive Committees.

(iii) Tennis Courts

The courts are for use only between 7.00am and Sunset.

Tennis shoes must be worn when using the tennis courts.

Bookings are to be made on the form on the noticeboard located in the Clubhouse, and can be made up to 14 days in advance.

Two hours is the maximum time on any one day that may be booked by any resident, or group of residents, playing together.

Failure to commence use of the courts within 15 minutes of the reservation period will result in the cancellation of the booking.

Courts can only be used for playing tennis on. Gates are to be locked after exiting.

Of the people using a court at least one must be a resident.

(iv) Car Park

The car park is provided solely for the use of visitors. No resident is permitted to park a vehicle in this area.

(v) Clubhouse

The use of the clubhouse by persons under the age of 18 after 8PM without the supervision of a parent is not permitted.

Bookings are available for family/neighbourhood social functions. The clubhouse may not be used for commercial purposes.

A non-refundable booking fee of $25.00 for the exclusive use of the clubhouse is required.

A refundable deposit of $100.00 is also required. Hirers will be responsible for the costs of any breakage, repairs or additional cleaning, which will be deducted from this deposit.

Clubhouse furniture is not to be taken out of the clubhouse.

Booking the Clubhouse

This advice is a supplement to the By-Laws and Management Statement for Norfolk Green Estate.

If you require any further clarification please do not hesitate to contact our Managing Agent.

For exclusive use of the Clubhouse you must make a booking with your Community Association Executive Member.

For all contact details - Contact Us.

NOTE: Any use of the Clubhouse, where the number in attendance exceeds 10 people, will require a booking. This will entail a hire / booking fee of $25 and a security deposit of $100.

The maximum number of guests allowed is 50.

Once booked, you are entitled to exclusive use of the Clubhouse for the time period as noted on the website.

Please note, however that the other areas of Norfolk Green Estate, such as the pool, cabana and tennis courts may still be accessed and used by other residents during the time of your booking.

GUIDELINES FOR HIRERS: Please take a few minutes to read these guidelines.

This document has been prepared to assist in maintaining the community's assets, including the Clubhouse and surrounding grounds, and the general harmony within the Norfolk Green Estate. Non-compliance with requirements will result in the forfeiture of your $100 security deposit.

Following your function, the Clubhouse is to be cleaned by the hirer before the next booking or at the latest 9am the next day (whichever occurs first).
Failure to have the Clubhouse cleaned and back to standard will result in the forfeiture of the security deposit and more importantly, may cause significant inconvenience to another resident for the next use of the Clubhouse. Costs incurred for engaging a cleaner will be passed back to the hirer.
The costs of repairing damage, replacement of broken fittings or furniture will be taken from the security deposit, should this cost exceed the deposit, an account for the excess amount will be sent to the hirer.
Bookings are limited to a morning, an afternoon, or a night only on any one day and with no bookings permitted on public holidays.
Out of respect for the privacy of the immediate neighbours, the Clubhouse is not to be used after 11pm and all activities must be confined within the clubhouse after 10pm and noise resulting from the use of the Clubhouse is to be kept to an absolute minimum.
When not in use, please ensure that the Clubhouse's windows, kitchen shutter, all doors and other facilities are securely locked.
At the end of your function, all bins need to be emptied (kitchen and toilets), and along with any other rubbish, all waste is to be suitably wrapped and disposed of in either the general waste or recycling bins at the rear of the Clubhouse, or if these bins are full, taken back to your own residence for disposal.
The kitchen floor and other tiled areas of the toilets must be swept and mopped (there is a bucket and mop stored in the corner of the disabled toilet cubicle, which is at the end of the passageway). If used, the BBQ and cabana area are also to be cleaned and tidied.

MAKING A BOOKING:

Please follow these steps to secure your booking:

Go to the Norfolk Green Website.
Click on the Bookings heading on the left hand side.
You will see displayed the time slots for the Clubhouse bookings. Slots already booked will be displayed, with the address of the hirer. All time slots without addresses are available at the time to be booked.
Not the time that you wish to book and include it on a booking form with your other details as required on the form.
Give the form to your Community Association representative together with 2 payments
a. $25 hiring fee
b. $100 deposit which is refundable after inspection.
These payments should be by cheques payable to The owners of Community Association D/P 270038. Otherwise they should be in cash. The community Association does not have the facilities to accept credit cards.

CONFIRMING A BOOKING:

Once you have lodged your booking and payments with your Community Association representative, they will place your booking on the website so that other residents are aware that the time slot is taken.

KEYS:

In the week preceding the day of your function, please liaise with Community Association Executive from your Stage to agree on a time to inspect the Clubhouse prior to your use and to receive three "special use" keys.

The first of these keys is for the lock-up cupboard next to the kitchen. Stored in the cupboard area is a vacuum cleaner, and at the conclusion of your function, the floor of the Clubhouse should be vacuumed. There are also laminated signs, which state "private function in progress". These signs can be secured on the Clubhouse doors to indicate a Private Function, with the exclusive access and use in place. Replace liners for the kitchen bin are also available in this cupboard.
The second or the keys will open the roller shutter at the servery area of the kitchen to the porch.
The third key is for the lock on the window in each of the three toilet areas.

PARKING:

Please advise your guests, (perhaps at time of sending out the invitations), that parking of vehicles on any roadway, nature strip or grassed area in front of houses is not permitted.

Visitors must park in the designated visitors parking area, on the driveway of their invitees' home or finally in a suitable area along Badajoz Road. Guest cars left parked on the nature strips and / or grassed areas will result in the forfeiture of your security deposit and this money will be expatriated into Norfolk Green's budget for the maintenance and repairs of the common area lawns and gardens.

SECURITY: Please not the following important requirements:

The maximum number of guests permitted is 50 and special consideration may be needed by the hirer regarding security requirements for parties. This may include careful consideration as to whether the Norfolk Green Clubhouse is the appropriate venue for your gathering and number of guests.
It is a condition that adequate adult supervision is provided at any function or party for a person who is under 18 years of age, and that a minimum of two adults, who are older that 18, are present at all times. At least one of these adults must be from the household making the booking.
No principal resident, their children or a guest are permitted to make public access to a party invitation on a social medium, eg; Facebook, Myspace.
In using the Clubhouse and any of the communal facilities, the resident making the booking fully indemnifies all other residents against the actions, costs, demands, expenses or claims if such should arise from one of their guests, especially if alcohol is being served and consumed.

CONCLUSION:

In the event of an inconsistency between the By-Laws and Management Statement and booking form, the provisions of the By-Laws (specifically By-Law 8.7) and Management Statement shall prevail.

By-Law 8.7 states; "the community centre is for the use of proprietors and occupiers of the lots and their bonafide guests or invitees only, for the purpose of occasional family gatherings or social events only. The owner or occupier of the lot is to be in attendance at all times that the facilities are in use by his/her visitors/guests. The centre is not to be used for the purpose of profit, gambling, business enterprises or meetings, other than designated Neighbourhood or Community Meetings".

Garbage and Recycling

Garbage and recycling bins are provided for each lot and also for the Communal Facilities. Residents are requested to put these latter bins out for collection after using the Facilities.

Gardening

All gardens and lawns, except the nature strip, are the responsibility of each home owner or tenant, and should be properly maintained. Residents must not allow their plants to grow onto the Community property ie, beyond the top of the dividing fence.

Garbage Bins

The owner or occupier of the home must keep garbage bins on the lot secure and hidden from view from the street and behind the fence line of each lot.

Improvements/Alterations

Any improvements/alterations to any home, that is visible from the street, must have written approval from the Executive Committee of the Community Association prior to any alterations or improvements being carried out. This includes air-conditioning installations and the like.

No building modification, new construction or landscape construction or modification may be commenced until plans and specifications for it have been approved by the Executive Committee, and Ryde City Council if required, as to suitability and design, colour and materials, quality, harmony with existing structures and landscaping, conformity with any applicable architectural and landscape standards and preservation of privacy for neighbours.

The plans and specifications submitted for approval by the Executive Committee must show:

The nature, kind, shape, height, width, colour, size, materials and location of the building modification, or new construction, and show the nature and type of proposed landscaping material and features. This also includes the removal of any trees or bushes at the front of the lot. If a tree/bush becomes a nuisance you must request Council and committee approval before removing said tree/bush and replace the tree/bush with a recommended species from the Vegetation & Landscaping Statement which can be obtained either by your committee member or strata manager.

The owner or occupier of a lot must not, except with the prior consent of the Community Association, construct, install or attach any television, radio, or other aerial, antenna, dish or tower or any other transmitting or receiving device or any solar energy collector panels and equipment associated with them, and energy conversation equipment or a solar hot water
system and equipment associated with it, to the outside of any building on a lot or the outside of any building containing a lot or a structure on a lot (By-Law 5).

Installation of air-conditioning equipment also requires the prior approval of the Community Association Committee.

Pets

Residents may keep one of the following animals as a pet: a dog, a cat or a caged bird.

Dogs

Dogs are to be on a leash while on any Community property. Owners will be responsible to remove any fouling on the Community property caused by their pet.

Cats

Cats are required to have a collar with an operative bell attached at all times and must be kept indoors at night time.

Note: Should complaints be received regarding the keeping of pets, permission will be withdrawn for the keeping of that animal.

Keys

Keys giving access to community facilities cannot be duplicated