Managed IT Services You Can Trust
My IT Company 24/7 Managed Services
In today’s increasingly connected world, cyber incidents are on the rise globally. However, with our Remote Monitoring Management (RMM) of IT systems, you can rest easy knowing that we have your back. Our RMM service ensures that your systems run smoothly, your devices remain secure, and your valuable data stays safe and protected.
With RMM, we take a proactive approach to managing your IT infrastructure. Our expert team processes essential security patches and Windows updates to keep your systems fortified against potential threats. Additionally, our constant and proactive monitoring of computer systems helps to detect and mitigate any issues before they escalate into emergencies.
We are dedicated to ensuring your computer remains secure from external threats, offering you peace of mind. At our core, we believe in saving you time, money, and unnecessary downtime. That’s why RMM is designed to fix most issues before they snowball into serious problems. By detecting and resolving potential issues before they become critical, we aim to keep your business running smoothly without interruptions.
We understand that every link, email, download, and network connection poses a risk of compromise from malicious hackers. To further bolster your security, our comprehensive RMM bundle includes award-winning antivirus software. With complete protection against viruses and identity theft, you can browse and work without worrying about slowing down your system’s performance.
In addition to our top-notch security measures, we offer remote access support for your convenience. No need to wait for us to drive to you or schedule an on-site visit. With our remote access support, we can connect to your device in seconds and provide immediate assistance. We know that time is of the essence, and our goal is to provide swift and efficient support whenever you need it.
Please note that standard rates apply for our remote access support service. However, the value of having instant assistance without any delays or travel time is immeasurable. Count on us to be there for you, no matter where you are. Trust us with your IT system’s well-being. With our comprehensive RMM service, you can focus on what you do best while we safeguard your technology infrastructure. Contact us today to discuss how we can help you stay secure and productive.
WHAT WE DO
Real Time Computer Monitoring Alerts
Experience the power of real-time computer monitoring alerts with our innovative Remote Monitoring Management (RMM) service. Our cutting-edge RMM software passively monitors your devices 24/7, tirelessly keeping an eye on changing conditions. Whether it’s fluctuations in temperature, fan speed, drive space, or any other vital indicators, our intelligent system instantly triggers alerts to our dedicated tech support team.
Rest easy knowing that our experts are alerted the moment any thresholds are crossed, allowing them to swiftly address potential issues. From heat spikes to storage capacity concerns, we’ve got you covered. By being proactive in our approach, we can quickly resolve problems before they cause major disruptions.
Partner with My IT Company MSP today and experience superior monitoring services that keep you one step ahead of potential problems!
Maximize Efficiency with IT Automation
As a business owner, your time is precious. That’s why our IT automation solutions are here to revolutionize your business processes. With our comprehensive automation tasks, you can save valuable time and effort by automating repetitive tasks, from creating system restore points to deleting temporary files and running custom scripts.
Our expert team will configure scheduled processes that seamlessly execute at your convenience, providing you with detailed reports every step of the way. So while we handle your automation needs, you can focus on driving growth for your business.
Enhanced Cybersecurity Solutions
At My IT Company, we take the security of your business seriously. Our Managed Security Software goes beyond traditional antivirus programs to deliver next-generation endpoint security and threat intelligence services.
With ThreatDown, our trusted antivirus software, you get always-on security, real-time anti-phishing protection, firewall monitoring, and much more. Say goodbye to worrying about identity theft or data breaches – our comprehensive security solutions have got you covered.
Whether you’re a small business or a large corporation, our Managed Security Software provides the peace of mind you need to focus on what matters most – growing your business. Contact us today to learn how we can safeguard your business from cyber threats.
Helpdesk Ticketing System
Our helpdesk and ticketing system is designed to provide you with a seamless experience. It is intuitive, user-friendly, and tailored to meet all your needs. With our system, you can easily communicate with our support team and efficiently manage your issues with minimal fuss. Whether you prefer using the portal or sending a support email, we’ve got you covered.
The portal allows you to conveniently lodge a ticket, while also giving you the flexibility to view and manage your tickets. Stay organized by keeping track of all correspondence related to your tickets in one place. Rest assured, our Customer Portal is a safe and secure space exclusively for our valued clients.
Expert Computer Maintenance
Are you in need of top-notch computer maintenance services? Look no further! At My IT Company, we specialize in providing expert computer maintenance that is second to none. Our team of highly skilled technicians are well-versed in the intricacies of the Service Manager, Task Manager, and Program Manager, ensuring comprehensive support for optimal system performance.
From seamlessly uninstalling applications to effortlessly running scripts and installing patches, our expertise knows no bounds. With our Command Prompt access, we have the ability to flawlessly execute a wide range of commands, granting us unparalleled control over your computer’s maintenance.
Leave the hassle of computer upkeep to us, so you can focus on your work without any interruptions. Reach out to us today for expert computer maintenance that goes above and beyond your expectations.
IT Asset Tracking
Our cutting-edge IT asset inventory tracking solution simplifies the process of collecting and managing network asset information.
With just a single click, My IT Company can quickly gather comprehensive data for any device that has our agent installed. Gain valuable insights into every aspect of your IT infrastructure, including hardware specifications, software applications, operating systems, MS Office versions, antivirus protection, license statuses, HDD usage, CPU performance, memory type and size, and even intricate server and workstation configurations.
We Create Fully Connected Systems So You Can Focus On Your Business
Maximize Productivity with Seamless Remote Access
As the world becomes increasingly interconnected, it has become imperative for businesses to provide their customers with the ability to access their work computers remotely. Whether your customers work from home occasionally, on a regular basis, or find themselves needing to transition during uncertain times, our innovative remote access solution ensures smooth and uninterrupted workflows.
With our secure and efficient remote connection, your customers can establish a seamless link between their work computers and their home offices, enabling them to work from home effectively and efficiently. This is particularly important in maintaining productivity and success, as it eliminates the need for them to be physically present at their office premises. Instead, they can enjoy the freedom and flexibility of working from the comfort of their own homes, without compromising on the quality of their work.
Our remote access solution is designed to optimize productivity and ensure that your customers can navigate their work processes smoothly. We understand the importance of maintaining a secure connection, especially when handling sensitive information. Therefore, our solution prioritizes data security, guaranteeing that your customers’ confidential data remains protected throughout their remote work sessions.
By providing your customers with a safe and reliable method for working from home, you are empowering them to maintain their productivity levels and meet their professional goals. With our remote access solution, they can seamlessly access all the necessary tools, files, and applications they require to excel in their roles.
Embrace the future of work with our innovative remote access solution, and unlock the full potential of your customers’ productivity. Make the transition to remote work effortless, efficient, and rewarding for both your customers and your business.
How to Access your Office computer
Contact Us
Office
Craigieburn
Victoria, 3064
Hours
M-F: 8.30am - 5.30pm
S-S: After Hours Support
Call Us
0455 774 147
