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P 1300 722 173 F 1300 722 175 E sales@ecocomms.com.au |
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A business phone system is one of the most important purchases your business can make. The telephone is often the easiest way to reach your customers, clients, and partners. It should also be the easiest way for them to reach you. You don't want your important business callers to be routed incorrectly, disconnected, or faced with a bewildering array of automated options
There are many factors to consider when buying a business telephone system. For example, you need to get enough capacity for your current needs while planning for growth. You'll want to ensure compatibility with other equipment you already own, and you may need features such as voicemail, messaging on-hold, headsets, or conferencing equipment.
Managing all of those factors while keeping costs down can be a huge challenge, but Eco Communications can help. Whether you’re looking for a cheap, basic telephone system or a complex multi-site VoIP network. We guarantee we've got the right PABX system to suit your needs and budget - no matter how big or small your business is.
Sizing office phone systems
When buying a office phone system, a primary concern is to make sure that the system is the right size for your firm. Knowing your requirements in advance and understanding the size constraints of a system will help you negotiate with vendors. Buying purely on price can easily get you into trouble: more reliable, expandable systems do tend to cost more per user up front – but the savings you will see in the long run make it worthwhile. There are two main factors that will determine the size of the system you need:
Lines. Also called trunks, lines indicate the total number of outside phone lines used by the company.
Extensions. Extensions are needed for every device within the company that connects to the phone system. Most of the extensions will be for telephones. However, fax machines, credit card terminals, modems, and any other equipment that requires a phone connection must also be tallied.
Types of phone systems
There are two major types of commercial phone systems on the market today: key systems, and Private Branch Exchange (PBX) systems. The type of system you choose will depend on how many stations (extensions) you need and what features you require.
A third type of phone system uses Voice over IP (VoIP) technology to route your internal calls over data networks, instead of traditional phone lines. For some businesses, VoIP systems can provide significant cost savings and other benefits.
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