Our Mission

CRMSmart helps your organisation understand the value of technology you implement and will assist you in measuring the benefit you will derive from this technology - Thus CRMSmart's mission is:

"To implement effective and efficient solutions by analysing organisational objectives, functions and strategies and supporting them with business knowledge and proven technologies"

Our Aim

• To help our customers BETTER SERVICE theirs.
• To provide our customers with a COMPETITIVE EDGE by providing strategies, technical tools and marketing, sales and service techniques.
• To facilitate our customers' evolution and growth in a global market place by assisting them by implementing effective software solutions and business practices.
• To help our customers run their organisation in an effective and EFFICIENT MANNER.
• To ensure that our consultants are fully trained and practised in the latest technologies and software systems.

Our Values

Focussing on value gives us the competitive edge.

Cost Effective Value

• Our cost structures are open and margins low.
• Low operational overheads are passed onto our clients in reduced rates.

People Values

• Our consultants act with integrity, efficiency, and fairness.
• We pride ourselves on delivering highly productive resources.
• We value leadership and strive to place candidates that exceed your expectations.

Company Values

• We listen in order to understand your IT environment, role definitions and business requirements.
• To ensure provision of trained consultants, screened for technical, cultural & behavioral skills.

• Access to a pool of trained, skilled “in-demand” consultants, screened for cultural and positive behavioural capabilities.
• Availability of permanent resources for urgent assignments.
• Our low margin business model reduces your staffing costs.
• Accountability from CRMSmart management to ensure ourconsultants meet or exceed your expectations.
• Development tools to aid productivity.
• Training on future technologies to aid forward planning.