Sallie Mae customer service

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Customer Service

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    • Mon–Thurs: 7am–8pm CT
      Friday: 7am–7pm CT
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User Reviews

Posted by Sick of it


STOP CALLING ME!!! This new phone number was just recently issued to me in June of 2015



> Here's what I will do if you do not stop calling my number. I will file a complaint in writing with Kentucky's Attorney General's Office. I will lodge a complaint with Kentucky's State Banking Department. Then I will lodge a complaint with the Federal Trade commission. Once I have done this and if you people keep bothering me, I will file a lawsuit in my county. I will serve your statutory agent. I will also run you through my State's Corporate Commission to verify that you are even licensed to do business in my state, if not, I will report it to the Attorney General's Office. NOW REMOVE MY NUMBER FROM YOUR CALL LIST!!! I don't owe you anything nor does anyone in my household. This is not a bluff, I know what I'm doing. I am keeping track of every call made and you will pay when this is all said and done if I continue to receive calls. I hope I make myself clear.

Posted by Anonymous


not helpful at all. I might be kicked out of school and be 16k in debt because Sallie Mae can't deal with technical difficulties and don't know how to help!

Posted by Anonymous


I am tired of the abuse and Harassment and threats that Sallie Mae has been given to a person who has continually made his agreed to payments on time .I will not stand for it and will report this to the proper authorities if it is not stopped.



Melvin Keltz

Posted by Anonymous


I am the receptionist at a corporation. Sallie Mae calls the main desk line at least 5 times a day and hangs up without even talking. Probably the biggest waste of my time ever.

Posted by Annoy


Can I please get someone from the US on the phone?
I think my calls are forward to a call center in Asia! Very frustrating...and you will never get the same answer to the same question! LOL

Customer Service Ratings

Based on 206 votes.

2.7

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Sallie Mae customer service news

How Sallie Mae's New Student Loan for Parents Stacks Up

Taking out student loans to go to college gets expensive really fast, but if you're borrowing to help someone else get an education, the costs can be much greater. Not only do interest rates on parent student loans tend to be higher than those student ...


Sallie Mae-Backed Deserve Snags $17M To Help Millennials Build Credit

FinTech startup Deserve announced it has raised $17 million in Series C funding. The company uses machine learning (ML) and alternative data to help 40 million college students and young adults — also known as Generation Z — in the U.S. to achieve ...


Sallie Mae rings opening bell at NASDAQ

"The company continues to successfully combine innovation and enhanced customer service with strong financial results, and we look forward to watching their continued growth as a NASDAQ-listed company." Sallie Mae manages a loan portfolio of more ...

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