User Research
Get to know your users, their goals and motivations better through targeted research such as job-context task analysis or conceptual modelling. Deliverables include User Personas, Task Flow Diagrams, Context Scenarios and User Requirements Specification.
User Experience Design
Optimise the utility and usability of your site or system by designing with users in mind, while also meeting the commercial and service delivery needs of your business. Information Architecture Designs, Design Standards Frameworks, High Level Screen Mock-ups and Detailed User Interface Designs help you focus features and information around the tasks that your users perform.
Usability Testing
Test the user-effectiveness of your site or system and hone in on areas that are preventing your users from completing tasks that are crucial to them meeting their goals. Real world scenarios are undertaken by real world users to test usability before or after your solution is live. A Usability Test Report prioritises the areas that require focus in order to deliver the most value to you, most cost effectively.
