About Us
3 Core Technologies has a culture of service and value based on a number of core principles. These are:
Personal Customer Service
- 3 Core is principally a niche CBD service provider. We are within minutes of our customers. Our service, workshop and administration facilities are in Brunswick
- We strive to provide the best possible response timing and average 30 – 60
minute times for all of our CBD projects.
Individual Customer Reporting
- 3 Core ensures that its customers receive detailed reporting on all services work and performance
- We can include individual customer billing cost code types on invoicing if required
- 3 Core agrees with its clients on a range of reportable KPI’s allowing 3 Core to be measured against its service levels and to increase its professional standards
- Cost effective service rates.
- 3 Core has a one point service call telephone number (03) 9387 0071 with 24 hour, 7 days a week coverage
- Minimum service charge increments of 30 minutes
- Our workshop facilities at Brunswick can eliminate the cost of an on site technician if equipment can be removed and couriered easily.
Business Safety Systems
- 3 Core carries out site risk assessments prior to the commencement of any works
- An Assurance of Quality.
- 3 Core is fully QA accredited to As/NZS ISO 9002:1994 –Registration No. 450
- The 3 Core team has a monitored and updated quality and processing culture in every aspect of its service provision, work standards and professional dealings.
3 Core Professional Affiliations
- Registered Electrical Contractor (REC No. 16553)
- Chloroflurocarbons Registration Board of Victoria (No. 311154)
